Wellness WoRx Child Safety Standards

Effective Date: October 27, 2026

Last Updated: October 27, 2026

Wellness WoRx has zero tolerance for child sexual abuse and exploitation. These standards apply to the Wellness WoRx mobile app, the Wellness WoRx website, and every community, messaging, and video feature we offer. They explain what is prohibited, how to report a concern from inside the app, and what we do when we receive one.

1. Our Commitment

Wellness WoRx is a wellness platform for adults. We do not allow any content, conduct, or use of our services that sexually exploits, abuses, or endangers a child. This applies to everyone who uses Wellness WoRx — members, Wellness Guides and Navigators, administrators, and visitors — and to every place inside Wellness WoRx where people can publish, share, or communicate.

These standards sit alongside our Terms of Service (Sections 5, 16 and 17) and our Privacy Policy. Where they overlap, the stricter rule applies.

2. What We Prohibit

The following are prohibited on Wellness WoRx without exception. A "child" or "minor" means anyone under 18 years of age.

• Child sexual abuse material (CSAM): any visual depiction of a minor engaged in sexually explicit conduct, including photographs, video, drawings, animation, and computer-generated or AI-generated imagery, and any text that describes such conduct with a minor.
• Sexualization of minors: content that presents a child in a sexual manner, sexualizes a child's body, or treats a child as an object of sexual interest, including "modelling" imagery and sexual commentary about a child.
• Grooming: contacting or building a relationship with a child, or with someone who presents as a child, in order to lower their inhibitions, gain their trust, or prepare them for sexual abuse or exploitation, whether online or offline.
• Sextortion: threatening to share, or sharing, sexual content involving a child to coerce money, further images, sexual acts, or anything else.
• Child trafficking and exploitation: advertising, recruiting, offering, or soliciting a child for sexual exploitation, labour, or any other form of exploitation, or facilitating any of these.
• Predatory interactions targeting children: any attempt to arrange contact with a child for a sexual purpose, to obtain personal information about a child for that purpose, or to encourage a child to produce sexual content.
• Facilitation: sharing, requesting, or linking to any of the above, providing instructions or encouragement for it, or using Wellness WoRx to reach other services where it takes place.

Content that endangers children in other ways — for example encouraging a child to take part in a dangerous activity — is also prohibited and is handled under the same process.

3. Where These Standards Apply

These standards cover everything a person can create, upload, or send through Wellness WoRx, including:

• Community posts, discussions, comments, and replies, and the images attached to them;
• Profiles: display names, Community usernames, bios, and profile photos, including Wellness Guide and Navigator profiles;
• Topic communities, events, and event registrations;
• Private messages, including conversations between a member and their Wellness Navigator;
• Video sessions and webinars held through Wellness WoRx;
• Links to content hosted anywhere else.

The rules apply whether content is public, visible only to connections, or sent privately to one person.

4. Wellness WoRx Is Designed for Adults

Wellness WoRx is not directed to children. Account registration has a minimum age, stated in our Terms of Service and Privacy Policy, and we do not knowingly allow anyone under that age to hold an account. If you believe a child holds a Wellness WoRx account, or that an adult is using Wellness WoRx to reach a child, please report it using the steps in Section 5.

5. How to Report a Concern

You can report a concern from inside the Wellness WoRx app without leaving it:

• On a post, comment, or discussion: tap the Report option shown with the content.
• On a member or Wellness Guide profile: tap the Report option shown with the profile.
• In a conversation: tap the Report option in the conversation header.
• Anything else: open the menu, choose Help / Support, then "Report a safety concern" — or go to Settings → About → "Report a concern".

Choose "Child safety" as the reason whenever a child may be involved. You can add details, but you do not have to. Reports go to the Wellness WoRx safety team; the person you report is never told who reported them, and submitting a report is never held against you.

If a child is in immediate danger, contact your local emergency services first. Wellness WoRx is not an emergency service.

Child-protection organisations and law enforcement can also reach our designated child safety contact through the details we provide to Google Play and to the authorities.

6. What We Do When We Receive a Report

Reports marked "Child safety" are reviewed as a priority ahead of every other report. When we review a report we may, without notice to the person responsible:

• Remove or hide the reported content from every part of Wellness WoRx and from the notifications that pointed to it;
• Move any associated images or files out of public reach and preserve them where only authorised staff can access them;
• Restrict the account involved so that it cannot post, comment, message, connect, upload, or change its public profile, and terminate the account;
• Report the account and the material to the National Center for Missing & Exploited Children (NCMEC) or to the relevant authority (Section 7);
• Cooperate with law enforcement and child-protection authorities, including by preserving records on request.

We act on actual knowledge. A report, an automated signal, or an accusation is not treated as confirmed child sexual abuse material until a trained reviewer has examined it; we do not report unconfirmed allegations to authorities as confirmed CSAM, and we do not expose private conversations to anyone beyond the safety team unless the law requires it.

7. Reporting to Authorities

Wellness WoRx is operated from the United States. When we obtain actual knowledge of apparent child sexual abuse material on our services, we report it to the National Center for Missing & Exploited Children (NCMEC) through its CyberTipline, as United States federal law requires of electronic service providers (18 U.S.C. § 2258A). Where the material or the people involved are outside the United States, we also report to, or cooperate with, the relevant national authority or child-protection hotline as applicable law requires.

We do not send the material itself to anyone other than the authority entitled to receive it, and we never redistribute it.

8. Preservation of Evidence

When content is removed under these standards, we do not destroy it. We preserve the material and the related account records in a restricted location, accessible only to authorised staff, for as long as applicable law requires after a report to the authorities and for any longer period a law-enforcement request or legal hold requires. Preserved material is used for no purpose other than reporting, legal compliance, and cooperation with the authorities.

9. Our Team

A designated person at Wellness WoRx is responsible for child safety. They receive every child-safety report, decide on removal and account action, make and record reports to the authorities, respond to notices from Google Play and from law enforcement, and keep these standards and our internal incident process current. Administrators who help review reports follow a restricted internal procedure and the law.

10. Contact

Use the Report option in the Wellness WoRx app, or Help / Support, for any concern about a child. Google Play and law-enforcement agencies may contact our designated child safety point of contact through the details supplied to them.

11. Changes to These Standards

We will update these standards as our services, the law, and our processes change. The date at the top shows the current version. Material changes are announced in the app.